1. Introduction
Lancr BV (VAT: BE1041.595.205), with registered offices in Antwerpen, België ("Lancr", "we", "us", or "our"), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use the Lancr platform and services available at lancr.eu.
By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
2. Data Controller
The data controller for the processing of your personal data is:
Lancr BV
Antwerpen, België
VAT: BE1041.595.205
Email: info@lancr.eu
3. Data We Collect
We collect the following categories of personal data:
- Account information: first name, last name, email address, phone number
- Professional information: KBO-nummer (enterprise number), CV/resume, skills, work experience, profile data
- Verification data: information obtained through itsme verification and KBO verification
- Location data: city and country of residence
- Usage data: how you interact with our platform, pages visited, features used
- Technical data: IP address, browser type, device information, cookies and similar technologies
4. How We Use Your Data
We use your personal data for the following purposes:
- Performing and improving the platform: to provide, maintain, and improve the Lancr platform and its features
- Managing accounts: to create and manage your user account, process registrations, and authenticate your identity
- Verification services: to verify your professional identity through itsme, KBO, and other verification methods
- Rate benchmarking: to provide anonymous, aggregated rate benchmarks and market insights to our users
- Job matching: to match freelancers with relevant opportunities based on skills, experience, and preferences
- Analytics: to analyze usage patterns and improve our services
- Communication: to send you service-related notifications and, with your consent, marketing communications
- Legal compliance: to comply with applicable laws, regulations, and legal processes
5. Legal Basis for Processing
We process your personal data based on the following legal grounds under the GDPR:
- Contract performance: processing necessary to provide our services to you (Art. 6(1)(b) GDPR)
- Legitimate interest: processing necessary for our legitimate business interests, such as improving our platform and preventing fraud (Art. 6(1)(f) GDPR)
- Consent: processing based on your explicit consent, such as marketing communications (Art. 6(1)(a) GDPR)
- Legal obligation: processing necessary to comply with legal requirements (Art. 6(1)(c) GDPR)
6. Data Sharing
We may share your personal data with:
- Service providers: third-party companies that help us operate our platform, including Google (analytics), Meta (advertising), HubSpot (contact forms), and Brevo (email marketing and signup forms)
- Employers and clients: when you choose to share your verified profile with potential employers or clients
- Legal authorities: when required by law or to protect our rights
We do not sell your personal data to third parties. Rate benchmarking data is always anonymized and aggregated before being shared.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required by law to retain certain information for a longer period.
Anonymized and aggregated data used for rate benchmarking and analytics may be retained indefinitely as it cannot be linked back to any individual.
8. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of access: you can request a copy of the personal data we hold about you
- Right to rectification: you can request correction of inaccurate or incomplete personal data
- Right to erasure: you can request deletion of your personal data ("right to be forgotten")
- Right to data portability: you can request your data in a structured, commonly used, machine-readable format
- Right to restriction: you can request restriction of processing in certain circumstances
- Right to object: you can object to processing based on legitimate interests or for direct marketing purposes
- Right to withdraw consent: where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at info@lancr.eu. We will respond to your request within 30 days.
You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit) if you believe your rights have been violated.
9. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Secure development practices
- Employee training on data protection
10. Cookies
Our platform uses cookies and similar technologies. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.
11. International Transfers
Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Lancr BV
Antwerpen, België
Email: info@lancr.eu